Mission Statement
The Credit Counseling Foundation, Inc provides web-based education and personalized consumer credit counseling to clients and the general public in an effort to help consumers use credit wisely.

Overview
Located in Fort Lauderdale, Florida, The Credit Counseling Foundation is a NON Profit credit counseling organization with the primary goal of assisting individuals and families nationwide with managing and paying off their debts. A dedicated staff works diligently to provide the highest quality of debt education services.

Certified Counselors
Counselors, certified through The National Association of Certified Credit Counselors accredited training program, are made available to everyone seeking confidential and professional credit counseling, debt management and debt education services.

These top rated counselors have extensive experience helping clients resolve all kinds of financial obligations including credit card debt, medical bills, and unsecured loans. They understand the countless circumstances that force consumers into debt such as medical emergencies, sudden loss of income, overspending, and holidays.

Clients seeking solutions to manage their high debt are provided with a free credit analysis. Tailored solutions are then proposed to resolve issues concerning creditors and collection agencies, as well as, many other financial problems and questions.

Customer Service
Strategically set up into multiple departments, courteous customer service representatives are available to respond to any and all customer service issues that may arise following enrollment into the program.

Continuously trained to exceed industry benchmarks in customer care, they are committed to maintaining the highest levels of customer satisfaction and resolving any questions, comments, or concerns in a timely and professional fashion.

Technology
The Credit Counseling Foundation leads the credit counseling industry in its advanced technology efforts. In order to take care of our customers and their needs, a talented team of Information Technology Specialists has instituted the most proficient and efficient methods. These dedicated specialists have created an extensive computer network system to provide our employees with every available tool to promptly access and manage our clients' information. The system has been safeguarded with the strictest measures to provide completely secure data protection and security of all our clients' information.

We're working daily to provide new and better ways to service our customers. Within the next six months, continual upgrades will be instituted to provide the very best technology to our employees and clients. Among the coming upgrades will be: a client login button to our website that will allow clients to view and change certain account information, and a transition from a virtually paper-free environment to a completely paperless one.

Funding
Although funding for many programs comes through voluntary contributions from participating creditors, clients are always approved for a Debt Management Program (DMP) regardless of whether or not their specific creditor(s) support Fair Share contributions. These programs are designed to save our clients money and liquidate debts at an excellent rate.

Commitment to Quality
To further enhance our commitment to quality, The Credit Counseling Foundation, Inc is an agency that has obtained its ISO 9001:2000 registration. ISO, or International Standard Organization, is an association recognized worldwide for its required implementation of a Quality Management System (QMS). Read more

Memberships
The Credit Counseling Foundation is a member of the Better Business Bureau and the American Association of Debt Management Organizations.

We provide free, no obligation consultations.

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